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Opened 7 months ago

Last modified 7 months ago

#8218 new defect (bug)

@mentions don't work on Front-End posts and don't show up on Activity > Mentions

Reported by: tekNorah Owned by:
Milestone: Awaiting Review Priority: high
Severity: major Version: 5.0.0
Component: Core Keywords:
Cc: sssv

Description

Related to support article: [https://buddypress.org/support/topic/mentions-dont-seem-to-work/

I] am using the Woffice BuddyPress Theme and @mentions do not always work as expected.

What Works:

  • Comments to posts and Activity Updates (auto-fill, mentions feed & notifications):

https://i.imgur.com/k87Hsuj.png
https://i.imgur.com/K0n6ml4.png

  • Autofill on back-end editor when creating/editing post:

https://i.imgur.com/cGB2wM2.png

  • Link convert on Post View on frontend:

https://i.imgur.com/tR1BKUK.png

What doesn't work:

  • Autofill on front-end editor when creating/editing a post:

https://i.imgur.com/5MFb0p7.png

  • Mentions from posts don't appear on activity feed or notifications

Change History (1)

#1 @sssv
7 months ago

  • Cc sssv added
  • Priority changed from normal to high
  • Severity changed from normal to major

We are having the same issue with @mentions not working. Using a custom child of the Beaver Builder Theme. Have ruled out all possible plugin conflicts, this seems to be with BuddyPress core?

In addition, for some reason my participants replies to one another do not nest, they show up at the bottom like a new post.

But admin comments show as nested – https://share.getcloudapp.com/geurKkL6 - I was thinking that the two things might be related as restricted by user permissions but I can't do @mentions as an admin either: https://share.getcloudapp.com/2NuroKq7

Are the participant user permissions being overwritten somewhere? I’ve checked all the settings I can think of…

Settings on Topic/Reply Display tab: https://share.getcloudapp.com/8Luwe4AB
Discussion settings in bbp style pack: https://share.getcloudapp.com/Koue8moR

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