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Opened 6 years ago

Closed 6 years ago

#7927 closed defect (bug) (no action required)

Member Login Form Resets

Reported by: meiraleo's profile meiraleo Owned by:
Milestone: Priority: high
Severity: critical Version: 3.0.0
Component: New User Experience Keywords:
Cc:

Description

There are a few bugs I'm seeing with the Member Login process. I'm on the latest WordPress and BuddyPress versions (3.1). Here is the login page that I've seen errors with...

https://www.gahawaii.com/register/

1) I've found that if certain fields are required, then even if an entry is entered, it will not submit and will clear out the person's information never allowing them to register. The 'Certificates & Ratings' for sure doesn't work if it is required.

2) Even with only some fields as required, I'm getting several reports from people that it clears out the data and wont let them register. I can't replicate this but out of 20 people about 4 have reported this.

3) I'm also getting reports that when people get the verification link, & click on it in the browser it isn't redirecting them to the page that tells them they can now login. It acts like the link didn't work even though it did.

Change History (2)

#1 @dcavins
6 years ago

I'm not seeing the issue on your site, either. The only form field that is "lost" on an incomplete submission is the password field, which is as expected.

#2 @DJPaul
6 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Closing this for now as it sounds it may be a theme or customised template issue, based on @dcavins' look.

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