#7921 closed defect (bug) (fixed)
Activation email should contain more details
Reported by: |
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Owned by: |
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Milestone: | 3.2.0 | Priority: | normal |
Severity: | normal | Version: | 3.0.0 |
Component: | Members | Keywords: | ux-feedback has-patch commit |
Cc: |
Description
Still seeing a bunch of activation email threads on the support forums since v3.0.0.
I believe our email copy should be amended to add the actual activation key with instructions to copy and paste the key into the "Activation Key" field if is not auto-populated.
This might help to decrease the number of support threads.
What does everyone think?
Attachments (1)
Change History (8)
#2
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5 years ago
Ya, it will be good, the couple of them are also talking in various theme support groups and reporting it as theme issue. It will help to avoid signup issues.
#3
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5 years ago
- Keywords has-patch added
- Milestone changed from Awaiting Review to 3.2.0
I've amended the activation email in 01.patch
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Previous:
Thanks for registering!
To complete the activation of your account, go to the following link: hxxp://example.com/activate/XXX/
New:
Thanks for registering!
To complete the activation of your account, go to the following link and click on the Activate button:
hxxp://example.com/activate/XXX/
If the 'Activation Key' field is empty, copy and paste the following into the field - XXX
Do we want to write an update routine for those with the older version of the activation email? Or do we just write a post in a sticky thread about this?
#4
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5 years ago
Emails can't be updated without overwriting any customisations that the site owner has made, unfortunately.
Yeah, that seems sensible to me.