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Opened 3 weeks ago

Last modified 2 weeks ago

#9325 new defect (bug)

User Profile Cover Image Upload Not Working on iPhone Safari browsers

Reported by: sunil1988lits's profile sunil1988lits Owned by:
Milestone: Awaiting Review Priority: high
Severity: major Version: 14.4.0
Component: Core Keywords: needs-testing
Cc: lucentitsolutions@…

Description

On iPhone devices, users are unable to upload a cover image. When clicking the upload/select image button, the file upload does not open, preventing users from selecting and uploading a cover image.

We have use the iphone 12 and safari version : iOS 26.2 (23C55).

Change History (2)

#1 @emaralive
3 weeks ago

See support forum topic ​User Profile Cover Image Upload Not Working on iPhone for background information. Additionally, there were tests performed using a different model of iPhone (16 Pro) that information can be found ​here

Last edited 3 weeks ago by emaralive (previous) (diff)

#2 @sunil1988lits
2 weeks ago

Hi,

Have you checked the cover image upload issue on iPhone/Safari browsers?

Please test this on Safari browsers, as we are currently facing this issue.

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