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Opened 2 years ago

Closed 2 years ago

#9208 closed defect (bug) (invalid)

To crop Profile Photo

Reported by: giszech Owned by:
Priority: normal Milestone:
Component: Core Version: 12.5.1
Severity: normal Keywords:
Cc:

Description

Hi Buddypress-Team,
Few monthes ago I had no problem to upload my profile image. But at the moment the new members cannot properly upload their profile images. It is cropped at the left corner on the top. What is the max. size of the image for that it is displayed correctly.
E.g. When I use a large profile image, then only a tiny part of the entire image will be visible respectively it will only show the background color of the corner on the top of the left side.

Best wishes
Gisela

Attachments (2)

profil-image-1.png​ (87.2 KB ) - added by giszech 2 years ago.
editing profile photo
profil-image.png​ (98.1 KB ) - added by giszech 2 years ago.
editing profile photo

Download all attachments as: .zip

Change History (3)

@giszech
2 years ago

editing profile photo

@giszech
2 years ago

editing profile photo

#1 @imath
2 years ago

  • Milestone Awaiting Review
  • Resolution → invalid
  • Status new → closed

Hi @giszech

There's probably a JavaScript issue preventing the crop preview to be loaded. You should have something like this:

https://i.imgur.com/YM3Ya4u.png

The above test was made with latest WordPress, the Twenty Twenty-Four theme and no other plugins than BuddyPress.

Check your active plugins, deactivating them 1 by 1 to identify the one that is messing with BuddyPress, if the issue is still there, activate Twenty Twenty-Four to confirm it's an issue with your theme.

From there, you can ask for help in ​https://buddypress.org/support/

This is not an issue with BuddyPress.

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