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Opened 9 years ago

Closed 9 years ago

#6481 closed defect (bug) (worksforme)

Hopefully we can report a bug here...Users are not showing correctly.

Reported by: newdermeo's profile newdermeo Owned by:
Milestone: Priority: highest
Severity: critical Version:
Component: Registration Keywords:


I put a request in at support level and did not get any response. Recently did the latest update and the problem persists. Major glitch going on. I have submitted a request on the forum and have had no response. With one of the recent updates all of the sudden my users do not show up correctly. In the “all users” it has the correct count, however when I try to view all, it only seems like myself (administrator status) and any who have signed up since the problem are showing up in the users. I deactivated all plugins and tried to activate one at a time. I pinpointed that it is, in fact, coming from buddypress. I love buddypress, however, please look into this and try to fix it. Let me know more on the solution.

Attachments (2)

Screen Shot 2015-06-05 at 6.01.10 PM.png (86.0 KB) - added by newdermeo 9 years ago.
user count is correct - users don't show up
Screen Shot 2015-06-05 at 6.04.20 PM.png (320.6 KB) - added by newdermeo 9 years ago.
Proof of error 1

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Change History (4)

9 years ago

user count is correct - users don't show up

9 years ago

Proof of error 1

#1 @imath
9 years ago

  • Keywords reporter-feedback added; needs-patch removed


I've just tested with WordPress trunk, BuddyPress trunk on a single site with twentyfifteen theme. I have 2 users, and 1 registration (pending account).

1/ All users count is ok

2/ Pending accounts are only displayed on the pending view

My guess of what's happening in your config is: "something" (plugin/custom code/theme) is adding an action to 'pre_user_query' after BuddyPress. Because, since 2.0 BuddyPress in the case of a non multisite config is making sure no signups are displayed elsewhere than in the pending view.

I've read all your testings, but i'm not sure you've tested with a default WordPress theme (eg: twentyfifteen) and only one plugin activated: BuddyPress. Could you test this ?

FYI, in BuddyPress 2.0, we've also introduced a new constant for non multisite sites. You can use it to make sure no registration will be created as a user untill the account is activated :


#2 @DJPaul
9 years ago

  • Keywords reporter-feedback removed
  • Milestone Awaiting Review deleted
  • Resolution set to worksforme
  • Status changed from new to closed

I'm going to close this ticket as we've not had a reply in nearly two months, and I agree with imath's comment that the probable cause is some other code causing problems -- and that's where we'd need to start looking. Thanks for creating the ticket.

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