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Opened 11 years ago

Closed 11 years ago

#5046 closed defect (bug) (worksforme)

Problem Updating Profile Information error when updating extended member profiles

Reported by: devrap's profile devrap Owned by:
Milestone: Priority: normal
Severity: major Version: 1.7
Component: Extended Profile Keywords: reporter-feedback


Using BP 1.7.2 and WP 1.5.1: when users edit their extended profile and click to submit, they receive this error:

There was a problem updating some of your profile information, please try again.

From this open ticket from 20 months ago using a considerably older version of BP, I got the idea to test for blank fields: .

After testing, it looks like this does not occur when *all* extended profile fields are filled out. So it's occurring from null/unselected optional fields.

I don't see any other documentation on people experiencing this with BP 1.7+, any clue as to what may be happening here and how to resolve this?

Change History (4)

#1 @devrap
11 years ago

Oof, anyone? Can we really be the only site having this issue in BP 1.7+?

#2 @boonebgorges
11 years ago

  • Keywords reporter-feedback added

Have you done additional experimentation to figure out which fields are causing the problem? We recently fixed a problem related to multiselect boxes that were labeled as Required; see You might also try the 1.8 beta to see if that helps.

#4 @johnjamesjacoby
11 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to worksforme
  • Status changed from new to closed

Not able to duplicate this in trunk. If you're able to duplicate this on a vanilla installation, please include explicit details (or maybe a screencast) highlighting how to duplicate this.

Closing as worksforme.

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