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Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#1347 closed enhancement (invalid)

noreply@domain.com / user e-mail notification / missing information of how to reply to a message

Reported by: erich73 Owned by:
Milestone: 1.2 Priority: minor
Severity: Version:
Component: Core Keywords: messaging, e-mail, PM, notification
Cc:

Description

when users are sending "Private Messages" to each other, then they do receive an "e-mail notification" (e.g. to their MS-Outlook-Inbox) that they have received a new message from user X.

It happended a few times that users DIRECTLY replied to this "notification e-mail". Which means those people DIRECTLY replied to the e-mail-address "noreply@…"

Can we have a simple solution like this:
Within the "notification e-mail", it should say the following:

"Please do not reply to this e-mail directly. Please use the following LINK in order to reply to this message".

We already have something similar within the e-mail-text: "Please click this LINK in order to read the message".
But it is currently missing to inform the user that he is not able to reply directly to the received "notification e-mail".

This is a major issue for me.

Change History (5)

comment:1 erich734 years ago

additionally:

it would be much better (also for security-reasons), if the "message-text" would NOT be shown within the "notification e-mail" being send to the user.

This would force the user to log-in into the website in order to read the received message.
This would also increase a user´s stickyness to the website.

comment:2 johnjamesjacoby4 years ago

  • Milestone changed from 1.1.3 to 1.2
  • Priority changed from major to minor

We could add filters to the email values so that you can modify the core output?

comment:3 apeatling4 years ago

If you want to remove the message body you can filter the content on your own install. If this was removed it would cause many more complaints the other way.

The warning message can be added to the bottom.

comment:4 DJPaul4 years ago

  • Resolution set to invalid
  • Status changed from new to closed

Closing as per comments above from apeatling.

comment:5 DougJoseph4 years ago

  • Component set to Core

It would be much better for BuddyPress to not have a "no reply" address hardcoded. It would be better for BuddyPress to not take-over and nullify the admin email settings in WordPress.

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