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Opened 7 years ago

Closed 10 months ago

Last modified 6 months ago

#1179 closed defect (bug) (invalid)

Cannot change Avatar

Reported by: chouf1 Owned by: johnjamesjacoby
Milestone: Priority: major
Severity: normal Version:
Component: Core Keywords:
Cc: jason_jm

Description

The full image and the small image of my avatar are not using the same picture since I updated to 1.1
And I cannot change them because upload din't work.
Upload button is working, load message says: "avatar succesfully loaded" but no image is loaded in blogs.dir/uid

See this thread, i'm not alone
http://buddypress.org/forums/topic/cannot-change-avatar#post-25208

Change History (13)

#1 @chouf1
7 years ago

Forgot to say that i tried to use my gavatar account instead, but nothing changed. My BP did not recognize my ID or what ?

#2 @apeatling
7 years ago

To be honest your best bet is to delete all the avatars and start again. Or you can try specifically deleting any avatars that exist for your user ID.

#3 @chriscarter
7 years ago

The upload is successful, and you can see it in the avatar folder, but it is not displayed. This is not a permissions issue.

#4 @chouf1
7 years ago

I can effectively see the gravatar in the wpmu admin interface. But it is the only place it show up.
I deactivte/activate avatar upload, changed my username/nicename to make them identical, tried different other things, nothing works.
I cannot delete /modify blogs.dir which is server dependent. Even throught ssh, i can't access. Seem's I have to ask my hoster to erase the folder.

A create a new user. Uploaded an avatar. Works
Change the avatar. Works.
The only one who's not changing anything for is the site admin.

And i can't understand how the system can show my two different avatars,
the small one is: /blogs.dir/1/files/avatars/1/dan3-avatar1.jpg
the big one: blogs.dir/1/files/avatars/1/dj_wurst1-avatar2.jpg
Folder 750 - file 640
This is not overwriten and is exactly the same settings as for the new user folder who is overwritten !
This is really strange for me.

#5 follow-up: @johnjamesjacoby
7 years ago

  • Owner set to johnjamesjacoby
  • Status changed from new to assigned

chouf1, are you comfortable trying the 1.1 branch of updated code? I've put through an avatar upload/fetch adjustment that may help this issue.

#6 in reply to: ↑ 5 @chouf1
7 years ago

Replying to johnjamesjacoby:

chouf1, are you comfortable trying the 1.1 branch of updated code? I've put through an avatar upload/fetch adjustment that may help this issue.

Sorry JJJ, i answer 7 days later...
i tried your patch but no chance, this didn't work for me.

#7 @jason_jm
7 years ago

  • Cc jason_jm added

A few solutions seem to be contained in the tread:
http://buddypress.org/forums/topic/avatar-upload-issues?replies=1#post-28737

From that thread, it looks like there are two issues which users have come across.
1.) GD support not compiled with PHP.

...
Prompt> ./configure <your current build commands> --with-gd
Prompt> make
Prompt> make install
...

2.) Various CHMOD perms not set correctly.

  • Either grant the requested perms to the folder (which may sometimes be: chmod 755)
  • Or ask your hoster to grant the perms for you.

Refer to the info messages on the dashboard and readme files/codex for recommended perm settings.

#8 @apeatling
7 years ago

  • Resolution set to wontfix
  • Status changed from assigned to closed

Setting this as wontfix. There won't be a fix for this, please follow the instructions on the forums.

#9 @LoneWolf95665
10 months ago

  • Component set to API
  • Resolution wontfix deleted
  • Severity set to normal
  • Status changed from closed to reopened

This topic is all over Wordpress.org and "still" people are having problems. Why can we not get this fixed.

Personally, I think that Buddypress should become a "paid" subscription site! Why? Because the money will motivate some people to spend the time to fix the issues.

The Business Model of volunteer staff is a great concept but time is money. And I can see by viewing the discussions that this topic has been going on for several years. At least six to seven. Who can present a "method" of a social site to a client and wait that long?

Let us take a Buddypress poll? Question one would be something like 1.Q. Would you be willing to pay a small subscription fee to receive better support. The funds would go to pay lead "experienced" developers to take care of core issues and improve the plugin. (many add-on charge a fee)

Second question: 2.Q What price would you be willing to pay to have support and a document manual that would be updated regularly? (then have a tiered price range)

Personally, my time is worth a great deal. I would be willing to throw a number out there. Say $100.00 recurring every year.

Kind regards,

#10 @boonebgorges
10 months ago

Hi @LoneWolf95665 - Thanks for your interest in BuddyPress.

This Trac ticket is not a good place to discuss general ideas about the way the BuddyPress project is managed. If you've got ideas of this, a good place to stop by is the #buddypress channel on WordPress Slack: https://make.wordpress.org/chat/

I'm not really sure what the nature of the current ticket is. The comments here seem to be all over the place, and don't really point to a problem with BuddyPress at all. If you are having a problem with avatar uploads, please provide as much detail as possible about what you expect to see, what you're actually seeing, and your BP/WP/server config. (And if you are seeing this "all over wordpress.org", it would be nice to have some corroborating links, so that we can see whether everyone is in fact having the same issue.)

#11 @LoneWolf95665
10 months ago

Thank you, thank you and thank you.
I will just that.

After all that having been said, I discovered that 'another plugin' for avatars was prohibiting the use of the user to change avatar image.

I will put in the suggestion and follow your requests.

Kind regards,

#12 @boonebgorges
10 months ago

  • Resolution set to invalid
  • Status changed from reopened to closed

Thanks for reporting back.

#13 @DJPaul
6 months ago

  • Component changed from API to Core
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