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Opened 6 years ago

Closed 6 years ago

#7680 closed defect (bug) (no action required)

BP Users bug

Reported by: initials1's profile initials1 Owned by:
Milestone: Priority: normal
Severity: normal Version:
Component: (not sure) Keywords:
Cc:

Description

For some reason, every time I attempt to add a user No image, it removes all the users alphabetically below and inclusive of the new entry No image “User list post addition”. I cannot therefore update the extended profile or access any users under this entry. This has previously happened, so I removed the buddypress pluggin and reactivated it an this allowed me to update the entry and reinstated the missing users. Although when I have tried this work around this time, it is generating a 500 Internal Server Error.
Subsequently I have downloaded the “Health Check” plugin, as it has highlighted a couple of errors:

-The loopback request to your site failed, this may prevent WP_Cron from working, along with theme and plugin editors.<br>Error encountered: (0) cURL error 28: Operation timed out after 10000 milliseconds with 0 bytes received
-Testing gears: The loopback requeshttps://core.trac.wordpress.org/newticket#t returned an unexpected status code, 500, this may affect tools such as WP_Cron, or theme and plugin editors.

I have also completed a troubleshoot, removing all the plugins. At this point I was able to add users. I activated the gears plugin first, which then cause my site to crash out- error 500.

Attachments (1)

WP-Gears.zip (306.2 KB) - added by initials1 6 years ago.

Download all attachments as: .zip

Change History (9)

@initials1
6 years ago

#1 @initials1
6 years ago

  • Milestone changed from Awaiting Review to BuddyPress.org Sites

#2 @initials1
6 years ago

  • Milestone changed from BuddyPress.org Sites to Awaiting Review

#3 @DJPaul
6 years ago

  • Keywords reporter-feedback added

We can't help debug specific sites. It's possible posting on the forums *might* get you more help.
Either way, a 500 error means your PHP error log on the server will have errors in it. What anyone needs to help is for you to get access to the logs, reproduce the problem on the website, and then share with the most recent lines from the log file.

The loopback thing is a specific server misconfiguration that your web host should be able to help you address (the server needs to be able to resolve to itself via the domain. Sometimes, this isn't always done due to DNS configuration, so adding 127.0.01 to the /etc/hosts usually works-around the problem.

#4 @DJPaul
6 years ago

  • Component changed from Core to (not sure)
  • Priority changed from high to normal
  • Severity changed from blocker to normal

#5 @initials1
6 years ago

Replying to DJPaul:

Warning: mysqli_real_connect(): Headers and client library minor version mismatch. Headers:50636 Library:50519 in /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-includes/wp-db.php on line 1531

Notice: Undefined index: nofollow_blogroll in /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-content/plugins/nofollow/nofollow.php on line 231

Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-includes/wp-db.php:1531) in /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-content/plugins/theme-tweaker-lite/theme-tweaker.php on line 100

Warning: Cannot modify header information - headers already sent by (output started at /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-includes/wp-db.php:1531) in /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-admin/includes/misc.php on line 1114

Warning: Cannot modify header information - headers already sent by (output started at /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-includes/wp-db.php:1531) in /home/content/n3pnexwpnas01_data03/66/3829966/html/wp-includes/pluggable.php on line 1216

Last edited 6 years ago by initials1 (previous) (diff)

#6 @initials1
6 years ago

  • Keywords reporter-feedback removed

#7 @initials1
6 years ago

If it helps, I am running WordPress 4.9.2 and BuddyPress Version: 2.9.3

#8 @DJPaul
6 years ago

  • Milestone Awaiting Review deleted
  • Resolution set to invalid
  • Status changed from new to closed

Thanks. Apart from the behaviour you reported in BuddyPress, none of the logs suggest a cause.

The nofollow plugin is generating a PHP Notice, and the "Headers and client library minor version mismatch" is probably coming from a MySQL mis-configuration on the host. The other errors are being caused by the error message printed by the MySLQ one.

This has previously happened, so I removed the buddypress pluggin and reactivated it an this allowed me to update the entry and reinstated the missing users.

Given this, it sounds like BuddyPress is incompatible with some other plugin or customisation on your site -- or just as likely, something isn't compatible with BuddyPress in someway. It takes two to tango.

We can't help debug specific sites, and it sounds like you'd need a developer (or have basic PHP and WP debugging skills) to figure this one out. I'm sorry we can't help more.

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