email@example.com / user e-mail notification / missing information of how to reply to a message
|Reported by:||erich73||Owned by:|
|Severity:||Keywords:||messaging, e-mail, PM, notification|
when users are sending "Private Messages" to each other, then they do receive an "e-mail notification" (e.g. to their MS-Outlook-Inbox) that they have received a new message from user X.
It happended a few times that users DIRECTLY replied to this "notification e-mail". Which means those people DIRECTLY replied to the e-mail-address "noreply@…"
Can we have a simple solution like this:
Within the "notification e-mail", it should say the following:
"Please do not reply to this e-mail directly. Please use the following LINK in order to reply to this message".
We already have something similar within the e-mail-text: "Please click this LINK in order to read the message".
But it is currently missing to inform the user that he is not able to reply directly to the received "notification e-mail".
This is a major issue for me.
Change History (5)
- Milestone changed from 1.1.3 to 1.2
- Priority changed from major to minor